First Day of Work

[DoTheFandango]

I work at Big Y.

I push buttons. And not in the mean way either.

[Ronin]

I had an interview for a promotion at work today, hopefully I can finally put an end to my tech support days!

[Jeenyuss]

I'm #1 in Canada, W.R.T. many things.

What does that mean?

[Krusnik]

What does that mean?

Writer's response theory.

[BleakFuture]

Holy crap I just did an hour long call. Luckily the woman wasnt one of those crazy "my problem must be resolved or I'll kill everyone who I talk to by raising my voice to the point of liquifying their brain" - those are the worst.

[Buja X]

Holy crap I just did an hour long call. Luckily the woman wasnt one of those crazy "my problem must be resolved or I'll kill everyone who I talk to by raising my voice to the point of liquifying their brain" - those are the worst.

People can't call us. But we'll call them if we feel like it.

So if someone's being a bitch to me, i ain't calling you. too bad

[Kim]

Dudes, W.R.T. is with respect to. LEARN YOUR CALC/PHYSICS CONTRACTIONS.

[BleakFuture]

Heh, we get to accept calls from the states. Its funny most of the time....some of the time....meh. not always. Anyway, our tech 2's do the callbacks, just to check up on past issues, etc. Kinda dumb if you ask me, but prolly necessary.

The hour long call was from a different area of our company... Shared... *shudder*... Its all about people and their dialup and how it doesnt work. Then you have to do lots and lots of troubleshooting... Ugh. I'm supposed to just get hosting calls - which are pretty effing easy most of the time, but unfortunately when its not busy (like it is now) we get shared calls out the wazoo most of the time. I hope the supervisor over there cuts me out of the shared queue, because I told him I had the training but I've only taken 3 calls (4 now) Bleh prolly not. oh well.
I want a job where I dont have to talk to people on the phone. or in person.
The guy behind me had one of the previously mentioned brain liquifying calls, and it was all because this woman's site had been down for almost a month, eventhough she paid for two years....idiot purchased domain credit and didnt apply it to her account.

[DoTheFandango]

I think if people have problems with their accounts you shouldn't call them idiots. Something is obviously wrong in explanation when they don't know why the hell its down.

[BleakFuture]

I know, I know. But sometimes they're very short with the lowly technitian, and a boatload of them being short doesnt go as far as a little understanding about how we dont even have full access to most of it.
In responce to calling her an idiot, she DID leave her site down for close to a month, she also didn't check her control panel, which is pretty much the most important tool to having a website is as far as I'm concerned. PLUS she was spouting to the guy about legal reprecussions, "its not legal for you to do this" etc, etc. If someone's going to basically yell at you about sueing and such, they should at least understand what the problem is in the firstplace.

But yeah, It wasn't my place to call her an idiot. Ignorant was the correct word. I'll just have to get used to all these kinds of people. I've had 10 calls so far and noone was mean to me. The best call by far was the old man I just took. His spam filters werent filtering the porn e-mails he was recieving and he wanted them filtered out. So I fixed it, explained what I did, and he told me I was the fastest call center dude ever. Even if I did call the supervisor twice to ask where I find the stuff I needed :P

[BleakFuture]

Its 10:29 and time for me to go home.
And so ends my first day of work.
Up tomorrow:
MY SECOND DAY OF WORK...
Dun dun DUnnnnnn :fear:
Oh sweet its 10:30. Time go walk home in the cold....

[Evasive]

tell it to your blog

[BleakFuture]

Why blog when I have this fancy forum to use, and nice people like Evasive here to talk to.