Connection problems

[Cyrus]

So I tried to log in to TW yesterday, only to notice that every zone on the list was red, except for T3 Gauntlet. I tried to download the zones, but the program gave me an error, telling me it couldn't connect and to make sure i was connected to the internet. When I tried it again this morning, everything was fine and i could enter TW.
Now, 3 hours later the same problem seems to occur, i can't enter any zone that has the SS prefix (so i can't enter any zone except for T3).

Does anyone know what the reason of this problem could be? How can I solve it? Thanks in advance.

edit: Hop IP Address Host Name Loss(%) Min/Avg/Max Ping
--- --------------- -------------------------------- ------- ----------------
1 192. <unknown> 0.0 0 0 0
2 10.76.64.1 <unknown> 99.5 10 10 10
3 213.224.250.65 dD5E0FA41.access.telenet.be 99.5 10 10 10
4 213.224.253.89 dD5E0FD59.access.telenet.be 99.5 0 0 0
5 213.224.253.142 dD5E0FD8E.access.telenet.be 99.5 0 0 0
6 195.2.2.73 so-6-0-0-dcr2.amd.cw.net 0.0 10 10 60
7 195.2.10.249 so-7-0-0-dcr1.ash.cw.net 0.0 100 100 130
8 66.36.224.213 ge3-2-1.core1.iad1.hopone.net 99.5 100 100 100
9 66.36.224.17 ge6-1.core1.dca2.hopone.net 99.5 100 100 100
10 66.36.224.244 vl3.msfc1.distb1.dca2.hopone.net 99.5 100 100 100
11 66.36.241.110 sls-cb9p7.dca2.superb.net 0.0 100 100 120

Cycles: 241



anything abnormal here? i don't know anything about these type of internet thingzz

[Dameon Angell]

Make sure these are in your download line

sscentral.sscuservers.net sscentral.subspacehq.com sscentral.subspace.net

[Cyrus]

Make sure these are in your download line

sscentral.sscuservers.net sscentral.subspacehq.com sscentral.subspace.net

yea they are :/

EDIT: i only just noticed i posted this in the staff section instead of tech support, my bad!

[NL>TERMINATOR]

I think it's some kind of router/provider problem because some of the adresses are unknown. The problems you got had I also and someone i know irl didn't had problems when I did.

not sure tho.

[Barton]

I think it's some kind of router/provider problem because some of the adresses are unknown. The problems you got had I also and someone i know irl didn't had problems when I did.

not sure tho.

he removed his IP & put in "unknown"

(i think)

[Cool koen]

This looks like the problem myself and some other dutch guys had a few weeks ago.

We called our isp and they fixed the problem for us.
Ittook us some time to convince them that they were having some problems but they rerouted the connection or something like that.

[Cyrus]

hmm odd, i managed to log back in, didn't do anything special...
let's see if i can log on tomorrow.