Originally posted by Mr. Masterful
To keep things running smoothly, we have to make things as reliable and easy to use as possible otherwise the people down stairs using the stuff we make screw it up. If we don't see far enough ahead to realize someone won't understand something, productivity goes down a bit but we can't change that person's stats just because they didn't understand our stuff completely.
(This analysis of my work has a good connection to what happened here and I'll give you a hint, you guys work downstairs)
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