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  • Biller Ops

    Ok so many of you know me as Endangered or Lemar, and im going to tell you a story of what happened with my favourite name Endangered. Id been playing on Endangered for about two years, and then we started to switch names on a chat, often Zerzera would go on my name.
    However once as a joke he went onto my name and changed the pw, this was ok as it was only a joke and id get my pw back, not. The next day all his names got whiped, he lost his chats, names and passwords.

    My first question therefore is why do names in my directory and others sometimes get whiped, meaning i lose all my names and pws?

    Ok my name was lost, i can not do lost password as when i signed up i used the hotmail address XxX@hotmail.com, thinking ss would spam me, stupid i know. Never in game was i given the chance to change the email address to one of my own after i realised the importance of this. Why are players not given an option like ?changeemail, just like ?change pw. I know your thinking the billers can do it, apparently they cant as becomes evident later in the story.

    So i cannot get my name back through lost password, and so i turned to staff for help. I asked how i could get my name back, many said turn to Platinum-halo, Id like to inform you he quit as a biller, he is no longer in charge, Mackieman is. They did however give me a link to the lost name form. So i sent off a form thinking, yey, im going to get my name back, WRONG. It took two weeks for an email to be sent back saying i did not fit the requirements and i can not have the password to my name.

    So i was pretty angry, all that time for nothing, i started to think maybe i should use Gashi and get this over with. Knowing nothing about Gashi, and everyone who did being banned, this was unfortunately not an option.

    I pretty much gave up on my name, i spoke to Mantra-Slider who kindly ip checked the name Endangered, matching it to Zerzera as i expected. I asked Zerzera to send off a name form, that he did twice and has still not recieved a reply to this date. As i could not contact Mackieman offline I tried to contact him online in game. In a 4 month period I caught him online once, he was afk.

    After 4 or 5 months, on the off chance, I went to Pure_luck, I told him the story and he in turn contacted Pointman, a better biller op. Pointman did give me my name back saying I was lucky. Lucky I was and I am very grateful.

    So the story ends and there are lessons to be learnt and things that have to be done.

    Things a player can do is make sure your amil works, never give out your password either, but why can a player not change his email after the initial form?

    The biller system needs to be changed. Heres my advice for people trying to get a name back, Don't look for Mackieman hes corrupt and inactive, you wont catch him and he doesnt check his emails. Go for Platinum-Halo instead, hes active in the zone Extreme-Games. You can catch him throug Pms on there forums or ingame, hes On the squad Impurity. Do not bother sending a name form, this will do nothing for you.

    Clearly we as a zone need to do something here. Who decides who are the biller ops, cause he is clearly not doing a very good job. Pointman needs to be given more power, Mackieman has the most power but doesn't use it, Pointman can get your names back but he cannot change their emails, meaning this whole thing could happen to me again.

    Mackieman needs to be axed, not step down, he needs to be cut down. We need to get an active team of Biller ops from across the zones, spreading the work load and making the system faster. I believe each major zone should have their own Biller Op, making this an internal affair. However to stop corrupt it must be headed my an individual, such as Pointman.
    Last edited by End; 04-04-2006, 04:44 AM.
    Makelele> whos camping
    Sumpson> mitch
    KiAN> Mitch mind not camping?
    Lemar> mitch
    Mitch> shut the fuck up and get in

  • #2
    A tragic tale...

    Comment


    • #3
      Originally posted by http://www.ssbase.com/billing.shtml
      Mackieman – mackie@forumhq.net - Names & Squads Chief Operator

      Mackieman is the central contact point for issues relating to usernames and squadnames. Please do not contact him directly with username and squad requests. Please use the form on SSBase.

      PLATINUM-HALO – Support Operator
      BD Vine – Full Billing Operator
      Ghost Ship – Full Billing Operator
      PriitK - Full Billing Operator

      These individuals are listed for legitimacy. Please do not contact them for username or squadname issues.
      There was your problem right there. Do you have any idea how many people would come to him with those same problems everyday thinking their case was in some way unique or special?
      Well, neither do I. But considering the number of players the game has and how many calls this zone gets on them alone, I imagine it's a lot.
      So yes, you would consider yourself lucky that you did manage to get it, because even staff in some zones have failed the requirements of retrieval and that was the end of that.

      Comment


      • #4
        Heh..i lost a name like a month ago and i did the form thingy and i got it back in a week O_o

        but then again..i dont share names with other people
        >^________^<!

        Comment


        • #5
          You got very lucky then Jacky. well Rudy on what you just posted, its so out of date its not funny. Priitk either quit or plays under the alias U, but does nothing for billing. Mackieman was so unhelpful to me he might as well be thix. BD vine, last seen 10 days ago, more like 2 years ago. Ghost Ship i think he quit and Platinum did quit. That information needs to be updated cause its totally wrong.

          Im asking from someone in tw staff to tlak to the billers and sort this situation out, ending in a team of Biller ops with all the zones represented. I mean atm they are hleping people in there own zones more just giving them what they want.

          The system needs to be changed along with the people running it.
          ________
          Ferrari F151 Specifications
          Last edited by End; 04-29-2011, 09:40 PM.
          Makelele> whos camping
          Sumpson> mitch
          KiAN> Mitch mind not camping?
          Lemar> mitch
          Mitch> shut the fuck up and get in

          Comment


          • #6
            Neither Platinum-Halo nor Ghost Ship quit. P-H plays on different names sometimes. Just fill out the form (I didn't actually read your huge post about a space tragedy of names so don't get pissed if you already did this).

            Comment


            • #7
              Originally posted by End
              You got very lucky then Jacky. well Rudy on what you just posted, its so out of date its not funny. Priitk either quit or plays under the alias U, but does nothing for billing. Mackieman was so unhelpful to me he might as well be thix. BD vine, last seen 10 days ago, more like 2 years ago. Ghost Ship i think he quit and Platinum did quit. That information needs to be updated cause its totally wrong.

              Im asking from someone in tw staff to tlak to the billers and sort this situation out, ending in a team of Biller ops with all the zones represented. I mean atm they are hleping people in there own zones more just giving them what they want.

              The system needs to be changed along with the people running it.
              Priitk still does work on SSC and does reply to some staffers when we need something but as for comming onto TW or being on staff chat... since I joined.. maybe once. BD and Priitk mainly did and still do server stuff, Mackieman hasn't been much help at all, Platnium Halo(no longer really doing anything, he hates being PMed in game.. not sure if he's still part of SSC) and GS still are part of SSC and as far as I've been told still do what they're asked.

              If we got some new people they'd get bogged down just like the rest of them but Makieman hasn't really helped much. What we need is a new system for dealing with names. If that is a possiability one solution would be to have people register a name and vaildate it through email before having it activated. This would cut down or lessen the amount of name hoarding and make it so people don't just put in gfdgdretrtregtr@ hotmail.com when making a name. If it isn't then we do need staff from all zones to help out. We also need to cut off the fat from the biller, the fact that a network banned person is given ban free from a zone owned and operated by spamming CE users and caused this problem is a joke.
              Last edited by Kolar; 04-04-2006, 08:08 AM.

              Comment


              • #8
                It's been said by all of value over the past several years now - the highest staffers in Subspace tend to be the most inactive/curropt. Just because they can. Until these higher Ops and replaced by people who actually give a shit, this game will continue in a decline until it dies.
                7:Knockers> how'd you do it Paul?
                7:Knockers> sex? money? power?
                7:PaulOakenfold> *puts on sunglasses* *flies away*

                1:vys> I EVEN TOLD MY MUM I WON A PIZZA

                7:Knockers> the suns not yellow, its chicken
                7:Salu> that's drug addict talk if i ever saw it

                1:chuckle> im tired of seeing people get killed and other people just watching simply saying "MURDER. RACISM. BAD"
                1:chuckle> ive watched the video twice now

                Comment


                • #9
                  Originally posted by genocidal
                  Neither Platinum-Halo nor Ghost Ship quit. P-H plays on different names sometimes. Just fill out the form (I didn't actually read your huge post about a space tragedy of names so don't get pissed if you already did this).
                  Read shit before you reply so you don't look like a complete dick.

                  Capital i agree in the sense of SS, the people at the top are corrupt ie Mackieman, he gives names to his friends and is a waste of space. However in tw staff is fine and running smoothly, the problem does not lie there. The problem is the game content, its not changing base has gone stale, i see less and less new faces everyday. Its the same people with the same squads.

                  Something needs to be changed in tw as well as with the biller system.

                  Kolar, great idea, but how easy is that to enforce?
                  Makelele> whos camping
                  Sumpson> mitch
                  KiAN> Mitch mind not camping?
                  Lemar> mitch
                  Mitch> shut the fuck up and get in

                  Comment


                  • #10
                    lol know how many kids bug them with that bs cause their dictionary names get stolen?
                    I'm just a middle-aged, middle-eastern camel herdin' man
                    I got a 2 bedroom cave here in North Afghanistan

                    Comment


                    • #11
                      One thing that will never change, is being able to change your email.

                      Being able to change your email with a command, would make the ?lostpassword command completely useless. When someone "steals" a name, they could just change the email too, so the original person can't get it back.
                      USS Banana after years of superior jav play has amassed 17999 kills, he is 1 kill away from 18k, Type ?go Javs FOR A GAME OF HUNT (no scorereset) -Kim
                      ---A few minutes later---
                      9:cool koen> you scorereseted
                      9:Kim> UM
                      9:Kim> i didn't
                      9:cool koen> hahahahahahaha
                      9:ph <ZH>> LOOOOL
                      9:Stargazer <ER>> WHO FUCKING SCORERESET
                      9:pascone> lol?

                      Comment


                      • #12
                        True Ewan, so maybe go with Kolars idead of a forced correct email at the start of name registering?
                        ________
                        Colorado marijuana dispensary
                        Last edited by End; 04-29-2011, 09:40 PM.
                        Makelele> whos camping
                        Sumpson> mitch
                        KiAN> Mitch mind not camping?
                        Lemar> mitch
                        Mitch> shut the fuck up and get in

                        Comment


                        • #13
                          If you would have filled in the right e-mail at the start of this all you wouldn't have had the problem at the first place. Secondly, if you wouldn't have let Zerz use your name you wouldn't have this porblem either. :P

                          Now I hope you learned your lesson, seeing that you have your name back.
                          I agree we need a new lil system though! ^-^
                          Jason> God said, "Heh, I'm gonna give Eve some nice titties."
                          Dyers eve> God wanted me to have nice titties?
                          Superstar> Yes eve, he does want you to have nice titties. To bad he placed them on the wrong spot. Cup C size balls.

                          ---------------------------------------------------

                          Greetz Dyers eve

                          Comment


                          • #14
                            I don't like (most) Brits on this game nor do I like Ancients. So chances were slim I was going to read a giant post about you whining about losing a video game name.

                            Comment


                            • #15
                              Originally posted by Tone
                              It is now time for the energy shift of the 7th root race to manifest on the 3D physical plane and uplift us back to 5D.
                              Originally posted by the_paul
                              Gargle battery acid fuckface
                              Originally posted by Material Girl
                              I tried downloading a soundcard

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