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Hi all,
I've been getting messages from time to time from players whose hard drives crash and they're unable to recover their password. Usually this means their account is GONE forever.
In the past this wouldn't be a problem, because we had billing operators. As far as I'm aware, we no longer have any active billing operator to handle name and squad resets. We also have no way to add another billing operator.
What does this mean for you?
If you don't know your current password and you lose it, the only way to fix it is to use ?lostpassword. But, if you signed up on the name with a now-inaccessible (or fake) email, this will be useless, and you will permanently lose access to your name unless you somehow remember your password. For some people this means decades and tens of thousands of hours gone.
What can you do?
1) If you're not sure what your current password is, and are just logging in with whatever's stored in your profile, you should use the ?password= command immediately to set a new password (for example ?password=1234 ). You should do this regularly anyhow, and not use the same password on multiple accounts, if you have them.
2) If you want to back up your passwords to a file that you can later recover, you can use the reg command to do it. Press Windows+R, type cmd, and hit enter. This opens a command-line shell. Then type:
This will export the encrypted passwords to contpass.reg on your C: drive root directory. (Change locations if desired.) From there you can copy this to a thumbdrive to save your passwords, and recover them in the future if your hard drive dies. You can also use this to pull passwords from old accounts on that laptop in the closet. You'll need to be a little careful with this, though. After you copy that registry file, don't accidentally double-click it and load the values into your main computer's registry, because you'll overwrite your current passwords. It's better to open the file with a text editor and copy values in to the appropriate profile slot in the registry. Ask someone techy to help you with this if you're not sure how to do it when the time comes.
I've been getting messages from time to time from players whose hard drives crash and they're unable to recover their password. Usually this means their account is GONE forever.
In the past this wouldn't be a problem, because we had billing operators. As far as I'm aware, we no longer have any active billing operator to handle name and squad resets. We also have no way to add another billing operator.
What does this mean for you?
If you don't know your current password and you lose it, the only way to fix it is to use ?lostpassword. But, if you signed up on the name with a now-inaccessible (or fake) email, this will be useless, and you will permanently lose access to your name unless you somehow remember your password. For some people this means decades and tens of thousands of hours gone.
What can you do?
1) If you're not sure what your current password is, and are just logging in with whatever's stored in your profile, you should use the ?password= command immediately to set a new password (for example ?password=1234 ). You should do this regularly anyhow, and not use the same password on multiple accounts, if you have them.
2) If you want to back up your passwords to a file that you can later recover, you can use the reg command to do it. Press Windows+R, type cmd, and hit enter. This opens a command-line shell. Then type:
Code:
reg export HKEY_CURRENT_USER\Software\Continuum\Passwords C:\contpass.reg
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