Can't log in to TW :(

[trancetunes]

im in the middle of a community silence and i wanted to re-enter the zone to see how much time is left and the same issue is happening..once u leave zone u cant enter.

player "big sean" confirmed with me he left and cant re-enter...this is as of 5 min ago...

[qan]

The issue came up yet again last night. Some changes were made that will hopefully see a resolution to the issue. Thanks for bearing with us, all.

[Viruk]

Back in - for now - but no bot!

[Edify]

I have this "endless stars" thing, because I made a new profile and it works in DSB but not on TW. How do I get that part fixed?

[AceHac]{r]

Yesterday I was able to connect to other zones with my stored password while the cannot connect to server was occurring with TW. Then earlier today I was not getting the server error but my password no longer worked for any zone and it still doesn't. I created a temp nick and was able to log in to TW to find FEM's alter ego because she had the same issue where her stored password was not working on her normal nick either. And now tonight, I still get password error with my normal nick and a server error using my temp nick.

[qan]

We're aware of the issue and are currently troubleshooting. Persistent, pernicious one...

I no longer get the server error but unfortunately now it claims the password stored in my profile is wrong. I'm not aware of a way to reset billing server password. Any help out there?

Are you able to log into any other zones? It's probably related to the other issues. If not, you can request a password reset: http://www.subspaceforum.com/lost-password

[Viruk]

Darnit! It stopped working again

[AceHac]{r]

I no longer get the server error but unfortunately now it claims the password stored in my profile is wrong. I'm not aware of a way to reset billing server password. Any help out there?

[Viruk]

Yay! I'm back!

[qan]

This should be resolved. It's known as the endless stars bug and has to do with being IP-banned due to a connection error. Please let me/staff know if you see it again.

[Viruk]

Same here

[stark]

I can connect to other zones, and TW is green in the zone listing... But, when I attempt to login to TW, it says "Failed to connect to server. Check to make sure the sever is online" Halp